Microsoft 365 Management Dublin | Ask Niall Technology Services

Get More From Microsoft 365

What We Do

Ask Niall Technology Services provides expert Microsoft 365 management for small and medium businesses in Dublin. We handle licensing optimisation, email and Exchange Online, user and identity management, OneDrive and SharePoint, Microsoft Teams, security and compliance hardening, Intune device management, backup and recovery, and migration from other platforms — so you get the full value of what you're already paying for.

Comprehensive Microsoft 365 Management

From day one setup to ongoing optimisation — we manage every layer of your Microsoft 365 environment.

Email & Exchange Online

Mailbox setup and configuration, shared mailboxes, distribution groups, anti-spam, and phishing protection. Email that works reliably — and securely.

User & Identity Management

Onboarding, offboarding, MFA enforcement, and Conditional Access policies through Microsoft Entra ID. The right people get the right access — and no one else.

OneDrive & SharePoint

File storage structure, sharing permissions, and external access controls. We keep your data organised, accessible to the right people, and not leaking out.

Microsoft Teams

Team and channel setup, guest access policies, and meeting configuration. We help your team collaborate effectively without the sprawl or confusion.

Security & Compliance

Secure Score improvement, Data Loss Prevention, audit logging, and tenant hardening. We continuously tighten your security posture as Microsoft releases new tools.

Device Management (Intune)

Enrol and manage company and personal devices, enforce security policies, and deploy apps. Your data stays protected no matter where your team works from.

Backup & Recovery

Microsoft does not back up your data for you. We implement third-party backup for Exchange, OneDrive, and SharePoint so nothing is ever permanently lost.

Migration & Onboarding

Moving from Gmail, on-premises Exchange, or another provider? We handle the migration — mailboxes, files, and calendars — with minimal disruption to your team.

Nobody Enjoys Dealing With Licences. We Get It.

Microsoft's licensing landscape is genuinely complex. Business Basic, Standard, Premium, E3, E5, F1 — the options multiply fast. Getting it wrong means paying for features you'll never use, or missing out on security tools you desperately need.

It's not exciting work. But it matters. We take this off your plate entirely.

Quarterly licence audits to eliminate waste and right-size your plans

Guidance on when to upgrade — and when not to

CSP billing — single invoice, transparent pricing, no Microsoft middleman confusion

Licence assignment and removal as staff join or leave

Proactive advice when Microsoft changes plans or pricing

A Dedicated Partner, Not a Helpdesk

We're not a faceless call centre. We're a dedicated IT partner who knows your Microsoft 365 environment inside out.

CSP

Direct Microsoft Partner

We provision and manage your licences through Microsoft's Cloud Solution Provider programme — one bill, one contact.

24/7

Proactive Monitoring

We monitor your Microsoft 365 tenant health, service incidents, and security alerts around the clock — not just when something breaks.

100%

Irish Owned

Based in Dublin, we understand Irish business. GDPR, data residency, and local support when you need it.

Secure

Security-First Approach

Every tenant we manage gets a security baseline — MFA, Conditional Access, audit logging, and Secure Score improvement as standard.

Common Questions

Everything you need to know about Microsoft 365 management.

What Microsoft 365 services does Ask Niall provide?

We manage the full Microsoft 365 environment — email and Exchange Online, user and identity management, OneDrive and SharePoint, Microsoft Teams, security and compliance hardening, Intune device management, third-party backup and recovery, and migration from other platforms.

Does Microsoft back up my Microsoft 365 data?

No. Microsoft's shared responsibility model means that data protection in Microsoft 365 is your responsibility. Microsoft protects the infrastructure, not your individual mailboxes, SharePoint files, or OneDrive content. We implement third-party backup solutions to ensure your data can be recovered if it is accidentally deleted, corrupted, or lost.

What is the best Microsoft 365 plan for a small business?

For most small businesses, Microsoft 365 Business Premium is our recommended plan. It includes everything in Business Standard plus Intune device management, Microsoft Defender for Business, Entra ID P1, and Conditional Access — giving you the security tools every business needs. We help you choose the right plan and right-size licences for your team.

Can you migrate our business to Microsoft 365?

Yes. We handle Microsoft 365 migrations from Gmail, on-premises Exchange, POP/IMAP, and other providers — including mailboxes, files, calendars, and contacts — with minimal disruption to your team.

What is CSP billing for Microsoft 365?

As a Microsoft Cloud Solution Provider (CSP), Ask Niall can provision and manage your Microsoft 365 licences directly. This means one invoice, one point of contact, and the ability to add or remove licences as your team changes — without dealing with Microsoft support directly.

How do you help with Microsoft 365 security?

Every tenant we manage gets a security baseline as standard — Multi-Factor Authentication enforcement, Conditional Access policies, audit logging, and ongoing Secure Score improvement. We continuously review your security posture as threats evolve and Microsoft releases new security features.

We already have Microsoft 365 — can you help us get more from it?

Absolutely — this is one of the most common situations we deal with. Many businesses have been on Microsoft 365 for years but are only using email and basic file storage. We carry out a full tenant review, identify unused features and security gaps, and bring everything up to where it should be. We can also take over licence management and ongoing administration.

Do you support Microsoft 365 for healthcare and financial services?

Yes. We have specific experience supporting GP practices and healthcare organisations with GDPR-compliant Microsoft 365 configurations, as well as financial services firms who need reliable, secure systems with documented controls. Data residency, audit logging, and compliance configurations are all areas we manage as part of our service.